Computer Repair & IT Support in Athol, MA

Mike Cote Tech LLC is a locally owned mobile computer repair and IT support business based in Athol, MA. Founded by Michael Cote, we serve homeowners, remote workers, and small businesses throughout north-central Massachusetts. We come to your location — there is no drop-off shop.

Mike Cote Tech LLC was formally established in 2023, built on over a decade of prior hands-on IT support experience. Michael Cote has been helping individuals and small businesses with computer repair and technology problems throughout Massachusetts for more than 10 years.

Yes. Mike holds CompTIA A+, Network+, Linux+, IT Fundamentals, CLNP, and Stack CSSS certifications, along with MTA/MCP Windows Server Administration Fundamentals and HDI Certified Desktop Support Technician credentials.

We serve Athol, Gardner, Orange, Templeton, Winchendon, Phillipston, Westminster, Leominster, Fitchburg, Lancaster, Ayer, Acton, Clinton, Rutland, Holden, Shrewsbury, Worcester, Hubbardston, Barre, Petersham, Royalston, Erving, New Salem, Ashburnham, and Ashby. Generally within 25 miles of Athol — call to confirm your town.

We come to you. All repairs and support are performed at your home or business. There is no drop-off location.

Monday through Friday 7:00 pm – 11:00 pm, and Saturday through Sunday 11:00 am – 11:00 pm.

Call (978) 763-6164, email support@mikecotetech.com, or use the Book Online button. Phone is the fastest way to get scheduled.

We typically respond to calls and booking requests the same day. Appointment availability depends on current schedule — call us for the fastest response.

Pricing depends on the issue. We assess the problem on-site and explain the cost before starting any work. There are no surprise fees.

Yes. We service Windows desktops and laptops for both home and business customers. Call us to discuss your specific device.

Yes. If someone called claiming to be Microsoft or another company, asked you to allow remote access, or asked for payment, call us right away. We help assess the damage, remove any software they installed, and advise on securing your accounts.

Yes. Many software issues can be resolved in a secure remote session without a visit. See our Remote Tech Support page for details.

Yes. We provide practical on-site IT support for small businesses of any size — including workstations, office networks, printers, software, and email. See our Small Business IT Support page.

Pricing depends on the specific issue. We assess the problem at your location, explain what needs to be done, and give you a clear cost before any work begins. There are no hidden fees or surprise charges.

Yes — we regularly serve Worcester, Leominster, Fitchburg, and other towns throughout north-central Massachusetts. Call (978) 763-6164 to confirm availability in your town.

Yes. We use trusted, encrypted remote tools and you can see everything on your screen at all times. You can disconnect instantly at any point. We never access your computer without your permission.

A small temporary app is needed to allow the remote connection. We walk you through it in under two minutes. It does not need to stay on your computer after the session.

If we determine during the session that a hardware issue or on-site service is needed, we'll let you know and can schedule an in-home visit.

Monday through Friday 7:00 pm – 11:00 pm, and Saturday through Sunday 11:00 am – 11:00 pm. Call (978) 763-6164 to schedule.

Yes. Remote support is a great fit for businesses that need quick help with software, email, accounts, or day-to-day tech issues without waiting for an on-site appointment.